Safety and Privacy
The Nashua Bank is committed to the security and privacy of your personal information. We take strong measures to verify the identities of customers and to authorize online banking activities. We maintain high standards to ensure that information is used only for appropriate business reasons in accordance with applicable laws and regulations.
The Nashua Bank uses firewall technology, encryption protocols, and custom-designed architecture to ensure the safety of your on-line banking sessions. Encryption is the process of scrambling private information to prevent unauthorized access. The Nashua Bank also utilizes multifactor authentication when customers login to their accounts.
Multifactor authentication is a method of verifying identity through a combination of secret or unique identifiers linked to a specific customer (such as passwords and other means).
You must safeguard your Online Banking ID and password by keeping them private and secure. Memorization is preferable, as any written password is vulnerable to theft. To reduce the likelihood of password guessing, you will be locked out from the Online Banking system after three (3) unsuccessful login attempts. You are also responsible for preventing unauthorized viewing of or access to your computer during your online session. Your session will expire after ten (10) minutes of inactivity.
To provide you with better service we may place a "cookie" on your browser. A cookie is a mechanism that records your preferences when you visit a website. Cookies placed by The Nashua Bank are commonly used and do not harm your system.
The Nashua Bank recommends that you also install and operate up-to-date anti-virus, anti-spyware, and firewall protection on your computer. Also make sure your computer has installed the latest security patches.
Regular non-encrypted Internet e-mail is not secure. Please do not send confidential information such as social security or account numbers to The Nashua Bank via regular e-mail. We will not include any confidential information in an e-mail response back to you since it will not be secure.
The Nashua Bank does not use email to request personal information, account numbers or passwords, etc. from customers. If you receive an email of this type purporting to be from The Nashua Bank—even with an official appearance and/or logos—please do not respond to it. Please notify us immediately at (603) 882-2700 to report any activity of this nature.
